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Get in touch with the Virtual Files team for support, questions, or feedback. We're here to help you make the most of your virtual file management.
Contact Form
Use the form below to send us a message directly. We'll respond as soon as possible.
Quick Contact Options
Community Support
- WordPress.org Forums: Support Forum
- Documentation: Knowledge Base
- FAQ: Frequently Asked Questions
Before You Contact
Check These First
Before reaching out, please check:
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What to Include
To help us assist you faster, please include:
For Technical Support
- WordPress version
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- Browser and version
- Detailed error messages
- Steps to reproduce the issue
- Screenshots if applicable
For Feature Requests
- What the feature should do
- Why you need it
- How it would help your workflow
- Any examples or references
For Bug Reports
- Expected vs actual behavior
- Steps to reproduce
- Environment details
- Error logs or screenshots
- Browser console errors
Submission Guidelines
What We Can Help With
- Technical support and troubleshooting
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- Feature requests and suggestions
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What We Can't Help With
- Custom development work
- Third-party plugin conflicts
- Server configuration
- WordPress core issues
- Website design and content
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